Drain Cleaning and Sewer Services in the Dallas-Frisco Area —
Slow drain, backed-up sink, or water coming up where it should be going down? We clear it, put a camera in the line to find out why it happened, and tell you whether it is a one-time clog or something in the sewer line.
Family Owned Since 1978
5-Star Google Rated
Same-Day Response Available
A slow drain is usually a warning, not the problem —
Most people live with a slow drain for weeks. It empties eventually, so it does not feel urgent. Then one day the kitchen sink stops draining entirely, or the shower fills while somebody runs the washing machine, and now it is a Saturday and there is standing water.
The reason that happens is that the clog was never only in the trap. Grease, hair, soap and food waste narrow a line gradually, and by the time you notice a slowdown the pipe has been closing for a while. Clearing it without looking at why it closed usually means you are calling somebody again in three months.
How it Works
How we clear a drain —
1. Clear the blockage.
We cable or jet the line depending on what is in it. Cabling punches through hair and soft clogs. Hydro jetting uses high-pressure water to scour grease and buildup off the pipe walls, which is what actually restores the full diameter of the line.
2. Camera the line if it keeps coming back.
A repeat clog in the same drain is a symptom. A camera inspection shows us whether it is a belly in the pipe, roots at a joint, a broken section or a crushed line under the yard.
3. Tell you what we found and what it costs.
ou see the footage. If the fix is a repair to the sewer line, you get a written price and an honest read on how urgent it is.
What we clear and repair
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Kitchen sink, bathroom sink, tub, shower and floor drain clogs
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Toilet clogs and repeat-clogging toilets
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Main line and sewer line stoppages
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Hydro jetting for grease-heavy kitchen lines and root-prone sewer lines
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Sewer camera inspection with footage you get to see
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Root intrusion clearing and treatment
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Sewer line repair and section replacement
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Cleanout installation where a home does not have accessible access
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Garbage disposal repair and replacement
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Pre-purchase sewer inspections for homes you are buying
We would rather find the cause than sell you the same visit twice —
The Hamilton family has worked in the trades since 1978, and Custom Cooling & Contracting has served the Dallas-Frisco area since 2014. Family-owned, Native American-owned, licensed and insured in Texas and Oklahoma.
Drain work is where a lot of homeowners get burned, because the same clog cleared three times still bills three times. We put a camera in a line that has clogged more than once because a repeat clog almost always has a physical cause, and North Texas has two common ones: soil movement that puts a belly in a line, and mature tree roots finding an old clay or cast iron joint. Once you have seen the footage, the decision about what to do next is yours to make with real information.
Proudly Serving the Dallas-Frisco & Surrounding Communities —
Whether you're in the heart of Frisco or out in the surrounding communities, Custom Cooling and Contracting is your local multi-trade team. We come to you fast.
Top Rated in Our Industry
Drain cleaning and sewer service across the Dallas-Frisco area—
Custom Cooling & Contracting provides drain cleaning and sewer services for homeowners across Frisco, Dallas, Plano, McKinney, Allen, Prosper, Celina, The Colony, Lewisville, Flower Mound, Carrollton, Denton, Irving, Richardson, Garland and Mesquite. That covers everything from a single slow bathroom sink to a main line stoppage that has backed up into the tub, plus hydro jetting, camera inspection and sewer line repair.
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North Texas creates its own drain problems. The expansive clay soil under most of the metroplex swells and shrinks with the seasons, and over years that movement shifts sewer lines out of grade. A line that no longer runs at a consistent slope holds water in the low spot, and solids settle there instead of moving on. That is what a "belly" in a line means, and it is why some homes clog in the same place every year no matter how many times the drain is cabled. Older neighborhoods add a second problem: clay tile and cast iron sewer lines with joints that mature tree roots find and grow into.
The distinction that matters when you are choosing what to do is whether the pipe is blocked or the pipe is damaged. A blocked line gets cleared, and cabling or jetting is the right tool. A damaged line gets repaired, and clearing it only buys you months. A camera tells you which one you have in about fifteen minutes, and it is worth doing before you agree to any major work.
Every job starts with a real diagnosis and a written price. We answer the phone the same day, and we will tell you when the cheap fix is the right fix.
Drain Cleaning & sEWER Questions—
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It depends on which drain, how the line is accessed, and whether it needs cabling or hydro jetting. A single fixture clog with easy access is at the low end. A main line stoppage that needs a cleanout or jetting costs more. You get a written price before we start.
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Hydro jetting uses high-pressure water to scour the inside walls of the pipe rather than punching a hole through the clog. It is the right call for grease-heavy kitchen lines and for sewer lines with root growth, because it restores the full diameter instead of leaving buildup that reclogs quickly.
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A drain that clogs repeatedly in the same place usually has a physical cause, not a habit problem. The common ones here are a belly in the line from soil movement, roots at a joint, or a section of pipe that has collapsed. A camera inspection will show which.
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Yes, and we show you the footage. We recommend it any time a line has clogged more than once, before any sewer repair work, and on homes you are about to buy.
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They can, and in older Dallas-area neighborhoods with clay or cast iron lines it is common. Roots find the moisture at a joint, grow in through the gap, and expand until they crack the pipe. Clearing them helps, but a line with root damage eventually needs repair.
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Not always. A disposal that hums but will not turn is usually a jam or a tripped reset, which is a quick fix. But a disposal that drains slowly after it is cleared points at the line downstream of it, and that is a drain call.
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Usually the same day. A main line backup is one of the calls we prioritize, because water backing up into a tub or shower means it has nowhere else to go.
Stop plunging it. Let's clear it properly.
Tell us which drain, and whether it is the first time or the third. We will get someone out, usually the same day, with the equipment to actually clear it.
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